Case study
PreciTaste On-Site Client Testimonial Production Case Study
On-site client testimonial video production for PreciTaste, featuring real customer interviews and product b-roll captured in a live restaurant environment.
On-Site Client Testimonial Production Overview
PreciTaste partnered with Beyfilmz Media to capture authentic customer testimonials for their in-store ordering technology platform. The goal was to highlight real client experiences while showing the product actively in use inside a high-performing restaurant location.
To accomplish this, PreciTaste selected one of their top client locations—Honeygrow in Philadelphia—as the setting for the testimonial shoot. Rather than relying on scripted messaging or studio recordings, the focus was on documenting real users, real workflows, and real feedback in a live operating environment.
Because PreciTaste’s platform is used throughout both the front-of-house and back-of-house, the project required more than just interviews. The video needed to visually demonstrate how the software supports daily operations while allowing customers to speak directly to the value it brings to their team.
The Challenge of Capturing Authentic Client Testimonials On-Site
1. Filming inside a live restaurant environment without disrupting operations
PreciTaste needed testimonial interviews captured during normal business activity. This required a production approach that was efficient, professional, and respectful of the staff’s workflow—without staged setups or downtime.
2. Representing multiple perspectives in a single testimonial project
The platform is used differently across roles, so PreciTaste wanted to include multiple voices. Capturing consistent, high-quality interviews from a general manager and shift leaders required a structured but flexible interview process.
3. Showing the product in action—not just talking about it
In addition to interviews, the video needed supporting b-roll that clearly showed how the tablet-based software is used throughout the ordering and fulfillment process. The challenge was capturing this footage naturally while the restaurant was operating.
Our Client Testimonial Production Solution
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On-site half-day production at Honeygrow (Philadelphia)
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Three equal-weight client interviews
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General Manager
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Two Shift Leaders
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Structured interview setup with consistent framing, lighting, and audio
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B-roll capture of PreciTaste’s software in use across front-of-house and back-of-house workflows
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Minimal footprint production approach to avoid operational disruption
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Polished customer-facing testimonial video delivered for marketing use
Our team guided each interview while allowing participants to speak naturally about their experience using the platform. At the same time, we documented real product interaction—customers placing orders, staff receiving and fulfilling them, and the software supporting day-to-day operations.
Expanded Client Relationship
This project was one of several client testimonial videos PreciTaste has produced across different markets. Through this engagement, the PreciTaste team gained firsthand experience working with Beyfilmz Media as a professional, on-site testimonial partner.
As they continue to grow and highlight customer success stories nationwide, PreciTaste now has a trusted production partner they can contact whenever additional client interviews or testimonial content are needed in other locations.
Related Nationwide Client Interview Case Studies:
Results from On-Site Client Testimonial Production
Three authentic customer interviews captured in a live restaurant environment
Product b-roll showcasing real-world software usage
Customer-facing testimonial video used on PreciTaste’s website
Content incorporated into case studies and marketing materials
Video published on PreciTaste’s YouTube channel